Copyright & DMCA Policy
ZINFEXX respects intellectual property and expects its users to do the same. We respond to notices of alleged copyright infringement under the U.S. Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512.
1. Designated agent
Designated agent: Copyright Agent, ZINFEXX · 1070 Montgomery Rd #2238, Altamonte Springs, FL 32714 · Phone: +1 (772) 217-5527 · Email: service@zinfexx.com (subject: "DMCA notice").
The phone number is only for copyright notices; for anything else, please use our contact page.
2. How to send a notice
Send a written notice to our agent that includes:
- your physical or electronic signature;
- identification of the copyrighted work you claim has been infringed;
- identification of the material you claim is infringing, with enough information for us to find it (ideally the full link to the surprise);
- your contact information: address, telephone number and email;
- a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent or the law;
- a statement that the information in the notice is accurate and, under penalty of perjury, that you are the owner or are authorized to act on the owner's behalf.
When we receive a valid notice we remove or disable access to the material and let the person who uploaded it know.
3. Counter-notice
If your material was removed and you believe this happened by mistake or misidentification, you may send our agent a counter-notice that includes: your physical or electronic signature; identification of the material removed and where it appeared; a statement under penalty of perjury that you have a good-faith belief that it was removed by mistake or misidentification; your name, address and telephone number; and a statement that you consent to the jurisdiction of the federal district court for your address (or, if you are outside the United States, any judicial district in which ZINFEXX may be found) and that you will accept service of process from the person who sent the original notice. Unless that person tells us they have filed a court action, we may restore the material 10 to 14 business days after receiving a valid counter-notice.
4. Repeat infringers
In appropriate circumstances we stop providing the service to people who repeatedly infringe other people's rights.
5. False claims
Under 17 U.S.C. § 512(f), anyone who knowingly misrepresents that material is infringing, or that it was removed by mistake, may be liable for damages.
6. Music in surprises
Links to YouTube, Spotify and other platforms appear as buttons that open the content on that platform; we don't copy or host that content. If a linked item infringes your rights, report it to that platform. You can also ask us to remove the link from a surprise using the notice process above.
Only upload music that you own or are licensed to use. Custom songs made by our team are licensed to you for personal use as described in our Terms of Service.
7. Other problems
This process is only for copyright. To report an intimate image shared without consent, harassment, a scam or other content that breaks our rules, use our report form; intimate images are removed within 48 hours under the process in our Acceptable Use Policy. Our own brand is covered in the Terms of Service.